BØKER
Jack Sidnell 2010: Conversation Analysis – An introduction. Wiley-Blackwell.
John Heritage and Steven Clayman 2010: Talk in Action: Interactions, Identities and Institutions. Boston: Blackwell.
ELEKTRONISKE ARTIKLER
Forskningsartikler med praktiske studier av møter og andre institusjonelle samtaler, elektronisk tilgjengelige (ca. 250 s.).
Møtesamtaler:
Asmuß, B. (2008) ‘Performance appraisals: Preference organization in assessment sequences’, Journal of Business Communication 45, 408–429.
http://job.sagepub.com/content/45/4/408.abstract
Asmuss, B. & Svennevig J. (2009) ‘Meeting talk – an introduction’, Journal of Business Communication, 46, 3–22.
http://job.sagepub.com/content/46/1.toc
Barnes, R. (2007). Formulations and the facilitation of common agreement in meetings talk. Text & Talk, 27(3), 273-296.
http://www.reference-global.com/doi/abs/10.1515/TEXT.2007.011
Holmes, J., Schnurr, S., & Marra, M. (2007). Leadership and communication: discursive evidence of a workplace culture change. Discourse and Communication, 1(4), 433-451.
http://dcm.sagepub.com/content/1/4/433.abstract
Svennevig, Jan (2011.): Leadership style in managers’ feedback in meetings. In Jo Angouri & Meredith Marra (eds.): Constructing identities at work. London: Palgrave, 17–39. (tilgjengelig i pdf)
Mekling /forhandling (på telefon)
Ekström, M., Lindström, A., Karlsson, S. (2013). Managing troubles-talk in the renegotiation of a loan contract. Discourse Studies, 15 (4), 371-394.
http://dis.sagepub.com/content/15/4/371.full.pdf+html
Stokoe, E. (2013). Overcoming barriers to mediation in intake calls to services: Research-based strategies for mediators. Negotiation Journal, 29 (3), 289-314.http://onlinelibrary.wiley.com/doi/10.1111/nejo.12026/abstract
Legekonsultasjon
Stivers, T. (2005) Parent resistance to physicians’ treatment recommendations: One resource for initiating a negotiation of the treatment decision. Health Communication, 181 (1) 41-74.
http://www.sscnet.ucla.edu/soc/faculty/stivers/Publications_files/RX_RESIST.pdf
Stivers, T. & Heritage J. (2001). Breaking the sequential mold: answering "more than the question" during comprehensive history taking. Text , 21: 151-185.
http://www.sscnet.ucla.edu/soc/faculty/stivers/Publications_files/BREAKING_THE_MOULD.pdf
Språkundervisning
Lerner, G. H. (1995). Turn design and the organization of participation in instructional activities. Discourse Processes, 19(1), 111-131.
http://www.soc.ucsb.edu/faculty/lerner/pub/Turn_Design.pdf
Radioprogram (rådgivning)
Hutchby, I. (1995). 'Aspects of recipient design in expert advice-giving on call-in radio. Discourse Processes, 19(2), 219-238.
http://www.tandfonline.com/doi/abs/10.1080/01638539509544915