Syllabus/achievement requirements

Books

• Storsul, T. and Krumsvik. A. H. (eds.) (2013). Media Innovations. A Multidisiplinary Study of Change. Gothenburg: Nordicom. Free download from: http://www.nordicom.gu.se/en/media-research/news/media-innovations <270 pp.>
• Gustafsson, A., & Johnson, M. D. (2003). Competing in a service economy: how to create a competitive advantage through service development and innovation. San Fransisco: Jossey-Bass <180 pp.>

Articles <NOTE: changes may occur>

• Francisa, D. and Bessant. J. (2005). “Targeting innovation and implications for capability development”. Technovation Volume 25, Issue 3, March 2005, Pages 171–183.
• Dogruel. L. (2014). "What is so Special about Media Innovations? A Characterization of the Field". The Journal of Media Innovations, Vol 1, No 1 (2014): Inaugural Issue. Pages 52-69.
• Fagerberg, J., Mowery, D. C. et al. (2005). “The Oxford handbook of innovation”. Oxford, Oxford University Press. Chapters 1, 13. <26 pp + 29 pp>
• von Hippel, E. (1988) Chapter 1. “The sources of innovation”. MIT Press, Cambridge, Boston. Free download from: http://web.mit.edu/evhippel/www/sources.htm  <15 pp>
• von Hippel, E. (2005) Chapter 1. “Democratizing innovation”. MIT Press, Cambridge, Boston. Free download from: http://web.mit.edu/evhippel/www/democ1.htm  <8 pp>
• Tripsas, M. and Gavetti, G. (2000). "Capabilities, Cognition, and Inertia: Evidence from Digital Imaging". Strategic Management Journal, Vol. 21, No. 10/11, pp. 1147-1161. Published by: John Wiley & Sons; http://www.jstor.org/stable/3094431 Direct link: https://hec.unil.ch/docs/files/83/655/4630_tripsas_gavetti_2000_capabilities_cognition_and_inertia.pdf
• Barland, J. "Innovation of New Revenue Streams in Digital Media. Journalism as Customer Relationship." Nordicom Review 34, no. Special Issue 2013 (2013): pp. 99-112. Link: http://www.nordicom.gu.se/en/node/34528
• Barland, Jens (2015). «Innovation for New Revenue Streams from Digital Readers: The Case of VG+». The Journal of Media Innovations, 2.1 (2015), pp. 123-130. Link: https://www.journals.uio.no/index.php/TJMI/article/view/952
• Hagen, A.N., & Lüders, M. (2016, online first). Social streaming? Navigating music as personal and social. Convergence. The International Journal of Research into New Media Technologies, http://con.sagepub.com/content/early/2016/10/17/1354856516673298.abstract
• Hallinan, B., & Striphas, T. (2016). Recommended for you: The Netflix Prize and the production of algorithmic culture. New Media & Society, 18(1), 117-137. doi:10.1177/1461444814538646
• Jenner, M. (2016). Is this TVIV? On Netflix, TVIII and binge-watching. New Media & Society, 18(2), 257-273. doi:10.1177/1461444814541523
• Morris, J. W. (2015). Curation by code: Infomediaries and the data mining of taste. European Journal of Cultural Studies, 18(4-5), 446-463.
• Humphreys, A. and Grayson, K. (2008). "The Intersecting Roles of Consumer and Producer: A Critical Perspective on Co-production, Co-creation and Prosumption". Sociology Compass Volume 2, Issue 3, pages 963–980, May 2008.
• Njål Sivertstøl (2016).   «Why help others? A study of consumers’ participation in online communities for customer support”. Journal of the Knowledge Economy. pp 1–35. http://link.springer.com/article/10.1007/s13132-016-0438-9
• Zwass. V. (2010). “Co‑Creation: Toward a Taxonomy and an Integrated Research Perspective”. International Journal of Electronic Commerce. Volume 15 Issue 1, Number 1 / Fall 2010. Pages 11-48.
• Vargo, Stephen L. and Robert F. Lusch (2004), ‘‘Evolving to a New Dominant Logic for Marketing,’’ Journal of Marketing, 68 (1), pp. 1-17.
• Vargo, Stephen L. and Robert F. Lusch (2016), “Institutions and axioms: an extension and update of service-dominant logic,” Journal of the Academy of Marketing Science, 44(1), pp. 5-23.
• Halvorsrud R., Kvale, K. and Følstad, A. (2016). "Improving Service Quality through Customer Journey Analysis". Journal of Service Theory and Practice, Vol. 26 No. 6, 2016, pp. 1-30.
• Zomerdijk, L. G., & Voss, C. A. (2010). Service design for experience-centric services. Journal of Service Research, 13(1), 67-82.
• Temkin, B. D. (2010) Mapping the customer journey. (pp. 1-19): Forrester research, Inc.
• Rodstrom, J. and Lucas, A. (2015). "Maximizing Value From Customer Journey Mapping". Temkin Group Insight Report. September 2015. pp.1-22
• Nathan Furr and Jeff Dyer (2014). “Choose the Right Innovation Method at the Right Time”, (HBR, Dec. 2014)
• Jeffrey H. Dyer, Hal Gregersen, and Clayton M. Christensen (2009). “The Innovator’s DNA”, (HBR. Dec. 2009)
• Jon Kolko (2015). Design Thinking Comes of Age. (HBR, Sept. 2015)
• Tim Brown and Roger Martin (2015). Design for Action. (HBR, Sept. 2015)
• C. Ess and H. Fossheim. 2013. “Personal Data: Changing Selves, Changing Privacies”. In The Digital Enlightenment Yearbook 2013: the Value of Personal Data, eds. Mireille Hildebrandt, Kieron O¹Hara, Michael Waidner, 40-55. Amsterdam: IOS Amsterdam.

Additional recommended reading

Books

• Normann, Richard (2001), “Reframing Business: When the Map Changes the Landscape. Chichester”, UK: John Wiley & Sons. <316pp>
• Beer, D. (2013). Popular Culture and New Media. The Politics of Circulation. New York: Palgrave Macmillan. <175 pp>
• Christensen, C. M. (2003). “The innovator's dilemma: when new technologies cause great firms to fail”. Boston, Mass., Harvard Business School Press.
• Chesbrough, H., W. Vanhaverbeke & J.West (2006). “Open innovation: researching a new paradigm”. Oxford, Oxford University Press
• Schumpeter, J. A. (1942). “Capitalism, Socialism and Democracy”. New York: Harper.

Articles

• Chatman, J.A, Caldwell, F.C., O’reilly, C.A and Doerr, B. (2014). “Parsing organizational culture: How the norm for adaptability influences the relationship between culture consensus and financial performance in high-technology firms". Journal of Organizational Behavior, J. Organiz. Behav. (2014). <24 pp> Published online in Wiley Online Library (wileyonlinelibrary.com) DOI: 10.1002/job.1928
• Fagerjord, Anders, Arnt Maasø, Tanja Storsul & Trine Syvertsen (2010) ”High Risk, Strong Belief. Images of the Future in the Media Industry." Nordicom Review, 31 (2): 3-16.
• Hevner, Alan R., et al (2004) “Design Science in Information Systems Research”. MIS Quarterly, Vol 28, No. 1.
• Moulaert, F., MacCallum, D. and Hillier, J. (2014) “Social innovation: intuition, precept, concept, theory and practice”. In F. Moulaert, D. MacCallu,. A. Mehmood and A. Hamdouch (eds.) The International Handbook on Social Innovation. Cheltenham: Edward Elgar Publishin Limited. Pages 13-25
• Mulgan, G., Tucker, S., Ali, R. And Sanders, B. (2007). “Social Innovation: What it is, why it matters and how it can be accelerated”. Said Business School, Oxford University. <50 pp>
• Stine Lomborg (2012). “Negotiating Privacy Through Phatic Communication: A Case Study of the Blogging Self”. Philosophy and Technology 25: 415­34. Springer Verlag. doi: 10.1007/s13347-011-0018-7 .