Introductory readings:
Sommerville, Ian, et al. (2012). "Large-scale complex IT systems." Communications of the ACM 55.7, pp. 71-77.
Aanestad, M., Grisot, M., Hanseth, O., & Vassilakopoulou, P. (2017). “Information infrastructures and the challenge of the installed base”. Chapter 3 in Information Infrastructures within European Health Care (pp. 25-33). Springer, Cham.
Aanestad, M., & Olaussen, I. (2010). «Tverrfaglig teknologiforskning» i M. Aanestad og I. Olaussen (red.) IKT og samhandling i helsesektoren. Digitale lappetepper eller sømløs integrasjon. (available also in English)
On work:
Gasser, L. (1986). “The integration of computing and routine work”. ACM Transactions on Information Systems (TOIS), 4(3), pp. 205-225.
Vikkelsø, S. (2005). Subtle redistribution of work, attention and risks: Electronic patient records and organisational consequences. Scandinavian Journal of Information Systems, 17(1), pp.3-10.
Grisot, M. (2010). «Ordningslogikker i informasjonspraksiser - en case fra hjertetransplantasjon» i M. Aanestad og I. Olaussen (red.) IKT og samhandling i helsesektoren. Digitale lappetepper eller sømløs integrasjon. (available also in English)
Rolland, K. H., & Monteiro, E. (2002). Balancing the local and the global in infrastructural information systems. The information society, 18(2), 87-100.
Hanseth, O., & Lundberg, N. (2001). Designing work-oriented infrastructures. Computer Supported Cooperative Work (CSCW), 10(3-4), 347-372.
On information infrastructure and complexity:
Hanseth, O., & Lyytinen, K. (2010). Design theory for dynamic complexity in information infrastructures: the case of building internet. Journal of information technology, 25(1), 1-19.
Hanseth, O., & Aanestad, M. (2003). Design as bootstrapping. On the evolution of ICT networks in health care. Methods of information in medicine, 42(04), 385-391.
Hanseth, Ole, and Kristin Braa (2000). "Who's in control: Designers, managers-or technology? Infrastructures at norsk hydro." From control to drift: The dynamics of corporate information infrastructures, 41-55.
Hanseth, O., Jacucci, E., Grisot, M., & Aanestad, M. (2007). 6. Reflexive integration in the development and implementation of an Electronic Patient Record system. Risk, Complexity and ICT, 118.
On change:
Grisot, M., Hanseth, O., & Thorseng, A. A. (2014). Innovation of, in, on infrastructures: articulating the role of architecture in information infrastructure evolution. Journal of the Association for Information Systems, 15(4), 2.
Bygstad, B. and Iden, J. (2017) Competing in Digital Infrastructures. How A Nordic Hotel Chain Competes With The Online Travel Agents. Paper presented at NOKOBIT 2017, Oslo, 27-29 Nov. NOKOBIT, vol. 25, no. 1.
Pollock, N., Williams, R., & D’Adderio, L. (2007). Global software and its provenance: generification work in the production of organizational software packages. Social Studies of Science, 37(2), 254-280.
Li, Magnus and Nielsen, Petter (2019). "Making Usable Generic Software. A Matter of Global or Local Design?". 10th Scandinavian Conference on Information Systems. 8.