Pensum
All topics discussed during the organized sessions in the detailed teaching plan, or in handouts during the course or notes available in Fronter, are considered as parts of the syllabus.
Suggested readings:
Batalden PB, Davidoff F. What is “quality improvement” and how can it transform healthcare? Editorial. Qual Saf Health Care. 2007;16:2-3.
Mieke L. van Driel: Quality of care: the need for medical, contextual and policy evidence in primary care, 2005. Journal of Evaluation in Clinical Practice,11, 5, 417–429. http://www.blackwell-synergy.com/doi/pdf/10.1111/j.1365-2753.2005.00549.x.
Wacher RM: Expected and unanticipated Consequences of the quality improvement revolution, 2006. JAMA. 2006 Nov 22;296(20):2439.
Casalino LP et al.: General Internists’ Views On Pay-For-Performance And Public Reporting Of Quality Scores: A National Survey, 2007. Health Affaires, 26, no. 2 (2007): 492-499. http://content.healthaffairs.org/cgi/content/full/26/2/492.
Persaud, DD and Nestman L: The utilization of systematic outcome mapping to improve performance management in health care, 2006. Health Serv Management Research 2006, 19, 264-276.
Kohn LT et al. To Err Is Human: Building a Safer Health System. Washington, DC: Institute of Medicine Committee on Quality of Health Care in America; 2000
Øvretveit J et al. Evolution and outcomes of a quality improvement program. Int J Health Care Qual Assur. 2010;23(3):312-27.
Kelly E, Hurst J. Health care quality indicators project. Paris. OECD; 2006. No. 23 Arah OA, Westert GP, Hurst J, Klazinga NS. A conceptual framework for the OECD Health Care Quality Indicators Project. Int J Qual Health Care 2006;18, Suppl 1:5-13
(Donabedian A. The Definition of Quality and Approaches to Its Assessment. Ann Arbor, Mich: Health Administration Press; 1980 (sold out, may be available in the library))
(Deming WE (1986) Out of crises. MIT, Cambridge, US (sold out, may be available in the library))
www.socialstyrelsen.se Quality and Efficiency in Swedish Health Care - Regional comparisons 2009
The Danish Quality Indicator Project
I trygge hender (In Safe Hands: the Norwegian patient safety campaign 2011 – 2013)
Adler L, Denham CR, McKeever M, Purunton R, Guilloteau F, Moorhead D, Resar R. Global Trigger Tool: Implementation basics. Journal of Patient Safety. 2008 Dec;4(4):245-249.
Classen DC, Lloyd RC, Provost L, Griffin FA, Resar R. Development and evaluation of the Institute for Healthcare Improvement Global Trigger Tool. Journal of Patient Safety. 2008 Sep;4(3):169-177.