Teaching plan

09:15-10:00 Information Introduction and Overview.

10:15-11:30 What is Quality and is it possible to measure quality?

12:15-14:00

Dep. Director General Geir Sverre Braut, Norwegian Board of Health Supervision Supervision of Quality by Health Authorities  

Anders Baalsrud, Chief of patient safety staff, Oslo university hospital Quality implementation in hospitals Patient safety in everyday practice

13:00-14:30:

Senior Researcher Ellen Deilkås, Norwegian Knowledge Centre for the Health Serrvices Patient Safety Culture + In Safe Hands - the Norwegian patient safety campaign 2011 - 2013

14:00-15:00:

TBD

Research Director Øyvind A. Bjertnes, Norwegian Knowledge Centre for the Health Services Client satisfaction and Measuring Client Ouality

12:30-14:00:

Ole Tjomsland, Director of Quality and Specialist Areas South East Regional Health Trust. Quality and patient safety in a regional Healthtrust with focous on leadership.

14:00-15:00:

TBD

Professor Geir Joner, HELSAM/HELED

Health Registers

Quality Indicators

 10:45-12:00:

Director Torild Skrivarhaug, MD

The Norwegian Childhood Diabetes Registry

How may a register improve quality?

12:30-15:00:

Group work  

TBD

11:00-12:00:

Summary of the course, evaluation

13:00-15:00:

Self study